How IBM Trusteer Pinpoint Detect works

Behavioral biometrics for real-time fraud detection

Trusteer Pinpoint Detect incorporates behavioral biometrics, patented analytics and machine learning for a real-time cognitive approach to fraud detection. Behavioral biometric capabilities use machine learning to help understand how users interact with websites, creating models based on patterns of mouse movements that can help differentiate real users from fraudsters.

Detects end user devices infected with malware

The IBM Trusteer Pinpoint Detect engine can correlate a wide range of critical fraud indicators—including phishing attacks, malware infections, compromised credentials and advanced evasion methods. It does this using enhanced device, geolocation and transactional modeling to help more accurately detect fraudulent activities.

Adaptable intelligence at work

IBM Trusteer adaptable technology uses cognitive fraud detection capabilities to rapidly uncover fraud, and is flexible enough to allow countermeasures to be automatically deployed.

Seamless customer experience

You can provide your customers with a seamless user experience during their online banking sessions while being protected by industry-leading fraud technologies.

Global threat intelligence service

IBM Trusteer has a dedicated security research team that continually analyzes data to uncover new threats. As the team discovers those new threats, protections against them are automatically added and deployed to provide immediate protection for your customers.

Customer protection from online threats

Identify access using compromised credentials and provide actionable recommendations to help detect and mitigate fraudulent activities.

Agile design speeds up response process

An agile architecture can help enable a highly flexible and fast response process. Using cloud-based technologies, IBM can help rapidly detect, analyze, build and deploy countermeasures for new and emerging threats. Financial institutions can also receive application-aware defenses specifically tailored to their needs and the threats they face. This capability can help further increase detection accuracy, and is designed to help reduce operational costs.

Uncovering new threats with cognitive fraud detection

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Customer case study

Case study image

How to outsmart bank fraud with real-time cybersecurity

Banco Santander
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How customers use it

  • Simplify digital engagement


    Complex digital security can drive away business, but too much convenience has risks.


    Refine your identity trust gatekeeping with multi-layered assessment across network, device, environment, and behavioral patterns. Validate registered users transparently. Deploy fast using SaaS. Continuously protect against new threats.

  • Fuel digital transformation

    Fuel digital transformation


    To grow digitally, you must know who to trust.


    Provide seamless user experiences. Build trust by seamlessly assessing user identities.

  • Reduce the overall cost of fraud

    Reduce the overall cost of fraud


    The direct and indirect cost of digital fraud, remediation, the reimbursement process and brand reputation.


    Detect unauthorized users and malicious intent. Understand the context of end user interactions and patterns across digital channels.

  • Maintain compliance and industry standards

    Maintain compliance and industry standards


    The need to address FFIEC, PSD2, open banking, and instant payments.


    Protect One-Time Password (OTP) sent by SMS. Offer strong authentication using device identification to provide “something you have.” Monitor transactions. Detect fraud in real-time. Manage risk and its mitigation.

Technical details

Software requirements

There are no system requirements to deploy this cloud-based solution.

    Hardware requirements

    There are no system requirements to deploy this cloud-based solution.

      Technical specifications

      There are no system requirements to deploy this cloud based solution. From an end-user perspective, recent versions of popular browsers and operating systems are fully supported. Please view the link for more information about Trusteer supported platforms.

        See a complete list of technical specifications

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