Feature spotlights

Powerful analytics provides real-time information

The app’s analytics provides real-time traveler insights to give train attendants a next best action that can lead to increased traveler satisfaction. Real-time scheduling information is available at the train attendant’s fingertips. Attendants get more accurate and timely traveler advice, along with more efficient delay management.

Gain greater flexibility and increase traveler satisfaction

Train attendants are able to receive alerts and notifications about last-minute schedule changes and external events affecting train routes, leading them to the next best course of action. Geo- and micro-location capabilities help improve on-time train connections, departures and traveler satisfaction.

Increase the efficiency of train attendants

Higher transparency in reservations and Train and Coach capacities heightens the train attendant’s capacity to better manage in-train work, such as maintaining passenger count. Significant reduction of manual, paper-based processes increases efficiency and drives future improvements.

The app is backed by a great service plan

Through its service plan, IBM and Apple have teamed up to provide you with the most comprehensive support available. It includes 24/7 phone support from Apple and next-business-day on-site service from IBM. Whether buying or leasing devices, the IBM flexible procurement model enables you to go from procurement to deployment quickly. You can also manage all your iOS devices from a single portal and effortlessly apply security policies that ensure data protection on every device.

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