Feature spotlights

Personalized technical advice

A Support Specialist will contact you by phone and provide personalized advice or answer questions not typically supported by your base contract to help optimize your Incentive Compensation Management design.

Flexible support

Focused on your business requirements, we provide a flexible solution for root cause analysis of current issues or proactive advice on new implementations to maximize your performance outcomes.

Block hours of support

Purchased in 8-hour blocks, a Support Specialist will review your new or existing configuration and provide recommendations on rules, definitions, and features to implement to meet your business objectives.

Engage with a Support Specialist

A Support Specialist will coordinate at a mutually agreed time a scheduled call to provide timely, tactical advice and troubleshooting tips for optimizing and configuring your SPM solution.