Single-source support to keep the network secure & available

The performance of your cloud infrastructure is critical for on-going success. IBM® Technology Support Services for Riverbed Products helps you identify and solve problems before your customers are impacted. These services help you gain better visibility into your network and application performance, while improving cost effectiveness with reliable support for Riverbed's SteelHead, SteelFusion and SteelCentral solutions.

Analyze your networks in real time

IBM has a dedicated Riverbed analytics team that can help you turn data into insights to reduce potential infrastructure risks and downtime.

Minimize risk

Protect your branch data without sacrificing local performance by consolidating servers and storage into a secure data center.

Take advantage of IBM support expertise

IBM is a certified Riverbed Authorized Service Partner for all three Riverbed solution platforms – SteelHead, SteelFusion and SteelCentral – with support personnel and centers around the world.

Improve ROI

Reduce complexity by consolidating your multivendor support contract under one vendor who can apply a life-cycle approach to help you get the most out of your investment.

Key features

  • A strong partnership with IBM and Riverbed
  • Single point of contact
  • Support configured to your needs
  • Expert service delivery
  • Innovative technologies for faster, better response