What it can do for your business

IBM Technology Support Services for Microsoft Products provides fast and accurate answers to your questions – so you can keep your systems running at peak performance. Our full spectrum of support services for Microsoft applications and operating systems includes proactive, reactive, onsite and remote support. IBM is one of the largest globally-managed Microsoft partners. It has been a member of the Microsoft Certified Partner program since 1995.

Reduce business disruptions

Receive around-the-clock support for your Microsoft products – including proactive monitoring, event notifications, troubleshooting and usage advice.

Get remote support

Use cost-effective remote support, automated web-based options and coordinated problem handling to speed problem resolution.

Access IT specialists

Gain direct access to technical support specialists who understand your organization and the impact Microsoft products have on your business.

Key features

  • Single point of contact
  • Expert service delivery
  • Innovative technologies for faster, better response
  • In-depth IBM support