How customers use it

  • Category 5 Hurricane

    Problem

    Policyholders in a likely hurricane path may experience severe damage from wind, rain, and lightning. Number of losses could result in delayed claim inspections, but those with major losses will need emergency housing.

    Solution

    Pre-CAT Notifications are sent to region-specific policyholders, alerting them to the potential for significant losses and urging them to be safe. The expectation is set that claims response may be delayed, but those displaced should call a hotline.

  • Raging Wildfire

    Problem

    Policyholders in a drought area and within the path of a wildfire may experience partial or total loss of home and property. Number of losses could result in delayed claim inspections, but those with major losses will need emergency housing.

    Solution

    Pre-CAT Notifications are sent to policyholders in the area, alerting them to the potential for significant losses and urging them to be safe. The expectation is set that claims response may be delayed, but those displaced should call a hotline.