What it can do for your business

Your retail locations are transforming with the adoption of new technology that must integrate with your core, older technology. Maintaining all of this technology often relies on a vendor by vendor approach that costs the store time and money. Additionally, issues with any of this in-store equipment will directly impact customer experience & the overall efficiency of the store. IBM’s Retail Technology Support Solutions provides technical support for virtually every piece of IT equipment in your store, so you can focus on the future and not supporting IT.

Retail Technology Support Solutions

Improve Sales and Satisfaction

Your customers expect highly available equipment. IBM's wall-to-wall technology support liberates your employees to focus on making sales versus seeking a technical support fix.

Reduce Costs and Save Money

End-to-end technical support with one vendor who can optimize the availability, the lifespan and maintenance costs of your existing in-store equipment. Result: save money by reducing costs.

Reduce Complexity

One number to call for virtually all of your store's IT maintenance. Eliminate the IT blame game with IBM's single point of accountability.

Key features

Global Support, Wherever and Whenever

24x7x365 support; supported by remote call centers, field support and parts logistics.

Global Support, Wherever and Whenever

24x7x365 support; supported by remote call centers, field support and parts logistics.

One Number to Call

Call one number to resolve virtually all of your in-store technology problems, regardless of the IT OEM.

One Number to Call

Call one number to resolve virtually all of your in-store technology problems, regardless of the IT OEM.

Cutting Edge Technology Support

Support from an extensive portfolio of offerings, including IBM Watson technology. Customize the solution to meet your need.

Cutting Edge Technology Support

Support from an extensive portfolio of offerings, including IBM Watson technology. Customize the solution to meet your need.

    Global Support, Wherever and Whenever

    24x7x365 support; supported by remote call centers, field support and parts logistics.

    One Number to Call

    Call one number to resolve virtually all of your in-store technology problems, regardless of the IT OEM.

    Cutting Edge Technology Support

    Support from an extensive portfolio of offerings, including IBM Watson technology. Customize the solution to meet your need.

Buy now and get started

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1-866-426-4258 Priority Code: GTS TSS

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