What it can do for your business

Your retail locations are transforming with the adoption of new technology that must integrate with your core, older technology. Maintaining all of this technology often relies on a vendor by vendor approach that costs the store time and money. Additionally, issues with any of this in-store equipment will directly impact customer experience & the overall efficiency of the store. IBM’s Retail Technology Support Solutions provides technical support for virtually every piece of IT equipment in your store, so you can focus on the future and not supporting IT.

Retail Technology Support Solutions

Improve Sales and Satisfaction

Your customers expect highly available equipment. IBM's wall-to-wall technology support liberates your employees to focus on making sales versus seeking a technical support fix.

Reduce Costs and Save Money

End-to-end technical support with one vendor who can optimize the availability, the lifespan and maintenance costs of your existing in-store equipment. Result: save money by reducing costs.

Reduce Complexity

One number to call for virtually all of your store's IT maintenance. Eliminate the IT blame game with IBM's single point of accountability.

Product screenshots

Global Support, Wherever and Whenever
Global Support, Wherever and Whenever
One Number to Call
One Number to Call
Cutting Edge Technology Support
Cutting Edge Technology Support

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1-866-426-4258 Priority Code: GTS TSS

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