What it can do for your business

IBM Predictive Customer Intelligence helps you develop behavior based customer profiles and segments. Based on that insight it generates highly personalized and optimized offers and other actions, executed through any system of engagement. Combining decision management, real-time scoring and omni-channel integration allows you to have consistent, continuous and relevant customer engagements.
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Know your customers

Generate dynamic customer profiles and behavioral based segments by analyzing all available data for relevance and context.

Predict the next best action

Define what action to take with the individual customer or segments, inbound or outbound, to meet your customer objectives.

Deploy at every touchpoint

Provide your customers with a consistent, coordinated and relevant experience, anywhere, anytime.

Key features

  • Analytics for all channels
  • Sophisticated modeling
  • Tightly integrated platform
  • Real-time recommendations

See how it works

Buy now and get started

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1-866-745-8767 Priority code: Watson Marketing

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