What it can do for your business

IBM Watson Order Optimizer helps Omni-channel fulfillment practitioners in Retail leverage cognitive science to better understand their customers and drive real-time action. Through insight and analytics, they can make decisions, take actions, and build experiences that meet customer expectations and drive profitable business across digital and physical store channels. Watson Order Optimizer enables lines of business to execute optimized fulfillment plans in real-time, to maximize capacity while reducing shipping cost for increased profit, especially during peak periods.

Omni-channel profitability

Execute optimized fulfillment plans at the lowest cost-to-serve.

Balance fulfillment capacity

Expand your ability to meet demands for how, when, and where customers receive orders during peak periods by leveraging stores to maximize capacity.

Solve cost-to-serve challenges

Intelligently balance fulfillment costs against service to protect margins, utilize store capacity, and meet customer delivery expectations.

Key features

  • Holistic Omni-channel performance view
  • Evaluate cost, capacity, margin results
  • Reduce total cost-to-serve in real-time
  • Omni-channel profitability
  • Optimized sourcing
  • Cognitive capabilities

Security and privacy in the cloud

  • IBM enables companies to scale and adapt quickly to changing business needs without compromising security, privacy or risk levels when using IBM cloud offerings.

    Learn more about IBM Cloud security

Product images

Holistic Omni-channel performance view
Holistic Omni-channel performance view
Evaluate cost, capacity, margin results
Evaluate cost, capacity, margin results
Reduce total cost-to-serve in real-time
Reduce total cost-to-serve in real-time

See how it works

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