What can omnichannel fulfillment do for your business?

IBM Watson Order Optimizer helps omnichannel fulfillment practitioners in Retail leverage cognitive science to better understand their customers and drive real-time action. Through insight and analytics, they can make decisions, take actions, and build experiences that meet customer expectations and drive profitable business across digital and physical store channels. IBM's order fulfillment software enables lines of business to execute optimized omnichannel fulfillment plans in real-time, to maximize capacity while reducing shipping cost for increased profit, especially during peak periods.

Omnichannel fulfillment profitability

Execute optimized order fulfillment at the lowest cost-to-serve.

Balance omnichannel fulfillment capacity

Expand your ability to meet order fulfillment demands for how, when, and where customers receive orders during peak periods by leveraging stores to maximize capacity.

Solve cost-to-serve challenges

Intelligently balance omnichannel fulfillment costs against service to protect margins, utilize store capacity, and meet customer delivery expectations.

Key features

  • Holistic omnichannel fulfillment performance view
  • Evaluate cost, capacity, margin results
  • Reduce total cost-to-serve in real-time
  • Omnichannel fulfillment profitability
  • Optimized sourcing
  • Cognitive capabilities

Security and privacy in the cloud

  • IBM enables companies to scale and adapt quickly to changing business needs without compromising security, privacy or risk levels when using IBM cloud offerings.

    Learn more about IBM Cloud security

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Holistic omnichannel fulfillment performance view
Holistic omnichannel fulfillment performance view
Evaluate cost, capacity, margin results
Evaluate cost, capacity, margin results
Reduce total cost-to-serve in real-time
Reduce total cost-to-serve in real-time

See how it works

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