What it can do for your business
Recommend add-on products or services
Use analytics-driven offer recommendations such as Next Best Offer to enhance sales effectiveness for technicians who have direct, face-to-face contact with customers.
Drive revenue from add-on sales
Close more add-on product or service sales using analytics about the customer history, the current service call and social sentiment to help drive offer acceptance rates.
Enable on-going skills enhancement
Capture results of offer acceptances and satisfaction ratings, then correlate that information back to the service event for the on-going skills enhancement of each technician.
Take advantage of our great service plan
The MobileFirst for iOS service plan offers 24/7 phone support from Apple and next-business-day on-site service from IBM. Flexible procurement helps you go from purchase to deployment quickly.
Four good reasons to use Offer and Sell
- Present better offers at the end of the service call
- Use analytics to close more add-on product or service sales
- Enable on-going skills enhancement for each technician
- Take advantage of our great service plan