Feature spotlights

Collaborative journey mapping

Intentionally design customer experiences with members of your team, your organization and agency partners in a visual storyboard.

Manage online and offline channels

Define the details of your cross-channel interactions within the journey map, creating a virtual creative brief for your teams to execute.

Collaborate across silos

Collaborate in near real-time to ask questions, send notifications and work together as a team in the storyboard.

Timeline view

Quickly view and understand what the customer experience will look like over time.

Technical details

Software requirements

There are no software requirements for IBM Journey Designer.

    Hardware requirements

    There are no hardware requirements for IBM Journey Designer.

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