The solution (aka EPOCH) packages pre-built components covering modules like order creation, sourcing, order fulfillment, fraud check, tax, payment processing, shipment updates, delivery updates, return fulfillment, drop ship fulfillment, store order fulfillment etc. It also has many pre-built integration components for integrating with various third party systems like Cybersource, Accertify, Hybris, Temando for functionalities like Fraud Check, Payment, Order Creation, tax, Carrier Updates etc.
Order Orchestration and Order Management capabilities on premise and on cloud.
Call Center Order Management
Order creation and management functionalities for Call Center.
Store Order Management
Save the Sale functionality for Store Associates.