What it can do for your business
Seamless solution orchestration
When running the cloud event, this Content Pack calls the appropriate business process management processes and creates a ticket for self-service, user or event-triggered actions.
Helpful use cases
Leverage use cases including ones to register or unregister Control Desk, create, update or delete tickets, update configuration items and more.
Easier cloud management
Use the intuitive, graphical tool to define and implement rules and IT policies. You can connect the aspects of different domains into a consistent orchestration of automated and manual tasks.
Smooth integration with CMDBs
The Content Pack for Control Desk integrates with your CMDB using the create, get and update configuration-item entities.