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White papers

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Driving growth and innovation with a trusted support resource

A more innovative approach to technical support

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Why choose IBM as your technical support services provider?

Proactively support your IT needs in the cognitive era.

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Time is money and downtime is expensive

Even the best-run IT departments are vulnerable to unexpected downtime. It pays to have a robust technical support strategy.

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Brochures and data sheets

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Avoid Coverage Gaps with IBM Hardware Maintenance End of Service Extensions

Help reduce risk and protect your technology investments more cost-effectively.

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Total Microcode Support Services

Downtime due to out-of-date microcode can result in loss of revenue and productivity.

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Hard Drive Retention

Are you required to comply with customer data privacy regulations?

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Protect your End of Service Hardware with IBM Extended Support

Keep your IBM hardware productive after end of service (EOS) with an IBM Hardware Maintenance EOS extension from IBM TSS.

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Time is money and downtime is expensive

Even the best-run IT departments are vulnerable to unexpected downtime. It pays to have a robust technical support strategy.

See the infographic

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