Minimize your dependency on higher cost channels by letting Watson handle customer interactions.
Personalize your customer interactions and help them take the action they need - instantly.
Increase First Contact Resolution by solving the most common customer issues on the first touch.
When using IBM Cloud offerings, your company can scale and adapt quickly to changing business needs without compromising security, privacy or risk levels. Learn more about IBM Cloud security
This offering meets the following industry and global compliance standards, depending on the edition you choose.
To learn about the compliance and certifications for a specific offering edition, consult the Cloud Services data security and privacy data sheets.
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Watson Virtual Agent Premium provides additional data isolation for businesses with high security requirements.