What it can do for your business

IBM is recognized by Check Point as a Certified Service Provider and a Certified Collaborative Support Provider. IBM® Technology Support Services for Check Point products provide a single support contact for Check Point products that are covered by an IBM maintenance agreement. By offering remote and onsite technical support, we can help speed problem-source identification and resolution to improve system availability.
IBM Technology Support Services for Check Point Products

Benefit from IBM expertise

IBM support team members have the highest level of Check Point certification and have access to Level 3 support directly from Check Point engineers if needed.

Be confident in our service

IBM offers Service Level Agreements (SLAs) that meet your Check Point product requirements for availability.

Leverage a single point of contact

IBM is your single point of contact to improve systems availability using proven problem-source identification and resolution methodologies.

Take advantage of our global reach

Our global network of IBM Client Innovation Centers and 19,000 service professionals provide around-the-clock support capabilities in more than 120 languages.

Key features

  • A strong partnership with IBM and Check Point
  • Single point of contact
  • Support configured to your needs
  • Expert service delivery
  • Innovative technologies for faster, better response