What it can do for your business

Coheris CRM Suite offers an intuitive and complete platform of solutions to effectively and optimally build, anticipate and monitor cross-channel customer relationship. Through its extensive functionality, Coheris CRM Suite covers all the business needs for customer, sales and marketing services. The solution is multisites, multi-languages et multichannel. Powerful and robust, it has an integrated analytical approach, including advanced features such as textiming and a social module, for Facebook post’s qualification. Over 1000 companies in France and abroad benefit from Coheris CRM Suite

Analytical CRM

With advanced analytics features including a Business Intelligence module (data visualization and data storytelling), users benefit from the latest CRM and Analytics innovations.

Social CRM

Social module qualifies and converts posts into requests directly into the CRM. That means gain of time a unified vision of all customers’ requests in the CRM.

Textmining and request’s classification

Text mining module, embedded with CRM, accelerates customer request processing when reading and classifying incoming messages: mails, web forms, social posts.

Mobile CRM

A mobile CRM to access data wherever you are. The solution allows all users to access and interact with their customers' data.

Key features

Customer Service

Coheris CRM offers efficiency and autonomy, while respecting business processes. With Analytics and Social Media integrated, it enables to address both Social and KPIs management in real time.

Customer Service

Coheris CRM offers efficiency and autonomy, while respecting business processes. With Analytics and Social Media integrated, it enables to address both Social and KPIs management in real time.

Sales Force Automation (SFA)

Coheris CRM SFA enables sales force to perform efficiently. It provides a complete customer knowledge of interaction with the company. Through CRM & Analytics, Coheris also fits mobility requirement.

Sales Force Automation (SFA)

Coheris CRM SFA enables sales force to perform efficiently. It provides a complete customer knowledge of interaction with the company. Through CRM & Analytics, Coheris also fits mobility requirement.

Marketing

Coheris CRM’s marketing option combines all data you need for a relevant targeting. It provides you with the ability to efficiently manage your campaigns, from planning to ROI.

Marketing

Coheris CRM’s marketing option combines all data you need for a relevant targeting. It provides you with the ability to efficiently manage your campaigns, from planning to ROI.

    Customer Service

    Coheris CRM offers efficiency and autonomy, while respecting business processes. With Analytics and Social Media integrated, it enables to address both Social and KPIs management in real time.

    Sales Force Automation (SFA)

    Coheris CRM SFA enables sales force to perform efficiently. It provides a complete customer knowledge of interaction with the company. Through CRM & Analytics, Coheris also fits mobility requirement.

    Marketing

    Coheris CRM’s marketing option combines all data you need for a relevant targeting. It provides you with the ability to efficiently manage your campaigns, from planning to ROI.

Essential information

  • Customer Service: Coheris CRM offers efficiency and autonomy, while respecting business processes. With Analytics and Social Media integrated, it enables to address both Social and KPIs management in real time.
  • Sales Force Automation (SFA): Coheris CRM SFA enables sales force to perform efficiently. It provides a complete customer knowledge of interaction with the company. Through CRM & Analytics, Coheris also fits mobility requirement.
  • Marketing: Coheris CRM’s marketing option combines all data you need for a relevant targeting. It provides you with the ability to efficiently manage your campaigns, from planning to ROI.
Coheris CRM Suite offers an intuitive and complete platform of solutions to effectively build, anticipate and monitor cross-channel customer relationship.

Company information

Coheris CRM Suite

Provided by Coheris

Coheris CRM Suite