What it can do for your business

Companies spend millions each year driving traffic to their sites, but only 29% engage visitors once they arrive. Moxie removes the impression of an empty storefront by allowing you to proactively interact with and engage online visitors with the same level of attention as an in-store experience, increasing conversion rates, customer satisfaction levels, and average order value.

Offer Best Engagement Channel

Offer the right channel at the right time to create more personalized experiences and increase customer satisfaction with VIP engagement across the entire customer journey.

Contextual Assistance

Trigger engagement rules and automate optimized recommendations based on information from the complete customer journey.

Better Customer Experience

Make meaningful connections with customers early and often across devices to provide a seamless and personalized online experience.

The Total Economic Impact

Results: 626% ROI, Payback: less than 1 month, 2.5x Improvement in agent efficiency and Online conversions: up 4%

Enterprise Scale and Reliable

Handle millions of interactions seamlessly and cost-effectively, protecting critical information with the latest security.

Key features

Intelligent Decisioning

Intelligent Decisioning enables business users to configure engagement rules based on real-time customer behavior, attributes, referral URLs, Cart values & information spanning the entire journey.

Intelligent Decisioning

Intelligent Decisioning enables business users to configure engagement rules based on real-time customer behavior, attributes, referral URLs, Cart values & information spanning the entire journey.

Digital Engagement

Moxie offers proactive & reactive Knowledge, Chat & Email engagement channels, allows customers to easily interact with a company on any device, guiding them through every stage of their journey.

Digital Engagement

Moxie offers proactive & reactive Knowledge, Chat & Email engagement channels, allows customers to easily interact with a company on any device, guiding them through every stage of their journey.

Performance Analytics

Moxie provides an extensive set of conversion focused reports to measure the impact & outcome of engagements with clear visibility into engagement & conversion rates, AOV, uplift & agent performance.

Performance Analytics

Moxie provides an extensive set of conversion focused reports to measure the impact & outcome of engagements with clear visibility into engagement & conversion rates, AOV, uplift & agent performance.

    Intelligent Decisioning

    Intelligent Decisioning enables business users to configure engagement rules based on real-time customer behavior, attributes, referral URLs, Cart values & information spanning the entire journey.

    Digital Engagement

    Moxie offers proactive & reactive Knowledge, Chat & Email engagement channels, allows customers to easily interact with a company on any device, guiding them through every stage of their journey.

    Performance Analytics

    Moxie provides an extensive set of conversion focused reports to measure the impact & outcome of engagements with clear visibility into engagement & conversion rates, AOV, uplift & agent performance.

Essential information

  • Intelligent Decisioning: Intelligent Decisioning enables business users to configure engagement rules based on real-time customer behavior, attributes, referral URLs, Cart values & information spanning the entire journey.
  • Digital Engagement: Moxie offers proactive & reactive Knowledge, Chat & Email engagement channels, allows customers to easily interact with a company on any device, guiding them through every stage of their journey.
  • Performance Analytics: Moxie provides an extensive set of conversion focused reports to measure the impact & outcome of engagements with clear visibility into engagement & conversion rates, AOV, uplift & agent performance.
Moxie is changing the way eCommerce is done. Moxie anticipates customer needs, connects and engages with them through the entire digital journey across devices.

Company information

Moxie Concierge

Provided by Moxie (www.gomoxie.com)

Moxie Concierge