What it can do for your business

Certona’s 1:1 real-time personalization technology combines real-time context with unmatched customer profiling and dynamic merchandising, enabling you to deliver individualized content, offers and product recommendations across all channels and touchpoints. The result is increased engagement that drives customer loyalty and lifetime value.

Omnichannel Scalability

From acquisition & engagement to remarketing & conversion, sharing cross-channel knowledge throughout the customer lifecycle enhances shopping experiences, to drive more revenue and loyalty.

Real-Time Continuous Learning

Create continuous self-optimizing, robust shopper profiles from each interaction to deliver individualized experiences driving significant increases in customer engagement, loyalty and lifetime value.

1:1 Individualized Profiling

Ability to profile and predict shopper behavior within 3 to 4 clicks. The result is real-time individualized customer experiences that give retailers the ultimate engagement and conversion advantage.

Key features

Web Personalization

Deliver individualized product recommendations, personalize the entire web experience with content & offers and maximize page performance.

Web Personalization

Deliver individualized product recommendations, personalize the entire web experience with content & offers and maximize page performance.

Email & Remarketing Personalization

Engage new customers with personalized marketing emails, recapture lost sales with personalized remarketing emails and generate additional sales with product recommendations in transactional emails.

Email & Remarketing Personalization

Engage new customers with personalized marketing emails, recapture lost sales with personalized remarketing emails and generate additional sales with product recommendations in transactional emails.

Search & Discovery

Optimize the path to conversion with enhanced product and content findability. Leverage Certona’s Search & Discovery solutions to guide shoppers to the products they are looking for.

Search & Discovery

Optimize the path to conversion with enhanced product and content findability. Leverage Certona’s Search & Discovery solutions to guide shoppers to the products they are looking for.

Omnichannel Personalization

Certona’s omnichannel personalization solutions empower digital marketers and merchandisers to engage with customers by creating a consistent individualized experience across all channels.

Omnichannel Personalization

Certona’s omnichannel personalization solutions empower digital marketers and merchandisers to engage with customers by creating a consistent individualized experience across all channels.

    Web Personalization

    Deliver individualized product recommendations, personalize the entire web experience with content & offers and maximize page performance.

    Email & Remarketing Personalization

    Engage new customers with personalized marketing emails, recapture lost sales with personalized remarketing emails and generate additional sales with product recommendations in transactional emails.

    Search & Discovery

    Optimize the path to conversion with enhanced product and content findability. Leverage Certona’s Search & Discovery solutions to guide shoppers to the products they are looking for.

    Omnichannel Personalization

    Certona’s omnichannel personalization solutions empower digital marketers and merchandisers to engage with customers by creating a consistent individualized experience across all channels.

Essential information

  • Web Personalization: Deliver individualized product recommendations, personalize the entire web experience with content & offers and maximize page performance.
  • Email & Remarketing Personalization: Engage new customers with personalized marketing emails, recapture lost sales with personalized remarketing emails and generate additional sales with product recommendations in transactional emails.
  • Search & Discovery: Optimize the path to conversion with enhanced product and content findability. Leverage Certona’s Search & Discovery solutions to guide shoppers to the products they are looking for.
  • Omnichannel Personalization: Certona’s omnichannel personalization solutions empower digital marketers and merchandisers to engage with customers by creating a consistent individualized experience across all channels.
Certona's real-time omnichannel personalization solutions power individualized shopping experience across all channels and touchpoints.

Company information

Certona Omnichannel Personalization

Provided by Certona

Certona Omnichannel Personalization