What it can do for your business

Conversations brings together all of your social accounts and campaigns—and the people who manage them—into one place. With Conversations, measure and analyze social data, then share with your team. Conversations is built on an open platform that allows you to leverage your existing software investments with key integrations. Conversations lets you keep legal and compliance teams satisfied with robust security capabilities, governance tools, and approval workflows.

Plan Robust Social Campaigns

Develop & collaborate on content with campaign planning • Reach the right audiences with rich organic and promoted publishing • Organize & distribute content based on permission sets, folders or tags

Manage Audience Engagement

Built for anyone from community managers to advanced care agents • Moderate & monitor in-bound content in real-time • Optimize responses with capabilities like workflows, history & item categorization

Explore Powerful Analytics

Tap into powerful analytics across social channels to understand aggregated results • Report on team & agent performance with response dashboards • Optimize marketing mix with campaign dashboards

Essential information

  • Social Inbox: Social Inbox is a customizable dashboard that allows each user to set up social streams for particular accounts/profiles or key words/phrases to monitor the important conversations brands care about.
  • Campaign Planner: Campaign Planner wrangles content chaos into an organized system. A centralized place to discover, develop, and collaborate on content, Planner uses real-time insights to guide the planning process.
  • Conversations Analytics: View your entire social performance in one comprehensive dashboard. Understand what’s working with your campaigns in real-time and gather insights to make your social successes repeatable.
Bring together all of your social accounts in a single, secure place. Provide social customer service, deliver relevant content, and measure and analyze data.

Company information

Spredfast Conversations

Provided by Spredfast

Spredfast Conversations