Integrate CRM, Order Management, and warehousing systems to ServiceNow to fulfill service components like delivery, installation, and inspection by employees, vendors or sub-contractors.
Employee access provisioning and Role Based Access Control (RBAC) by integrating Active Directory (AD) and HR Information Systems. Allocate and assign physical assets needed to get the job done.
Get your teams, tech, ops, sales, and vendors to react and respond in real time to incidents through their preferred diverse channels, such as PagerDuty, SMS, Phone call, Microsoft Teams, or Slack.
Empower Sales and Marketing teams with instant notifications and approval mechanisms as leads are captured and move through the sales pipeline.
Automate employee on-boarding and management approvals like vacation requests, privileged system access or asset allocation.
Integrate communication across channels and apps – phone, SMS, messaging, Microsoft Teams and Slack – for collaborative work on the go.