What it can do for your business

Engage with your customers via SMS and solve their issues quickly, while managing your online reputation and scoring more great reviews for your business.

Engage Via SMS

Online reviews can make or break a business, and you need an effective yet easy way for your business to intercept bad reviews by solving disputes and turning it into a great online review.

Intercept bad reviews

Over 300 businesses are seeing great returns and benefits from using ListenPort to get customers to engage in conversation with them and listen carefully to what their customers are saying.

Gain positive feedback

Increase your online presence with positive ratings and reviews, and improve the level of confidence in your customers.

Key features

Customer Feedback

Gather feedback, reviews, and questions from you customers instantly and privately via SMS and email.

Customer Feedback

Gather feedback, reviews, and questions from you customers instantly and privately via SMS and email.

Custom Surveys

Create your own branded customized surveys, with the results conveniently stored in your dashboard. Access it at anytime or simply export the data into Excel spreadsheets to give your business the priceless data that your competitors lack.

Custom Surveys

Create your own branded customized surveys, with the results conveniently stored in your dashboard. Access it at anytime or simply export the data into Excel spreadsheets to give your business the priceless data that your competitors lack.

Social Monitoring

ListenPort's unique social monitoring feed now lets you see every single post, tweet, mention or Yelp review in one single place. View all the happenings in one conveniently streamlined page on your dashboard, engage in real time with your fans, respond to both positive or negative posts about your business the moment it is posted, and never miss an opportunity to respond or thank your audience when it counts the most.

Social Monitoring

ListenPort's unique social monitoring feed now lets you see every single post, tweet, mention or Yelp review in one single place. View all the happenings in one conveniently streamlined page on your dashboard, engage in real time with your fans, respond to both positive or negative posts about your business the moment it is posted, and never miss an opportunity to respond or thank your audience when it counts the most.

Proactive Texting

Nothing comes close to having a person of authority listen and attend to a customer's feedback or opinions. Now, making that valuable feedback trickle in need not be an uphill task. Simply use the specially selected ListenPort SMS number or email address given to your business to start sending messages to your customers. Watch the feedback that is vital to your business pour in while your managers control and monitor the flow from the easy to use cloud based dashboard.

Proactive Texting

Nothing comes close to having a person of authority listen and attend to a customer's feedback or opinions. Now, making that valuable feedback trickle in need not be an uphill task. Simply use the specially selected ListenPort SMS number or email address given to your business to start sending messages to your customers. Watch the feedback that is vital to your business pour in while your managers control and monitor the flow from the easy to use cloud based dashboard.

    Customer Feedback

    Gather feedback, reviews, and questions from you customers instantly and privately via SMS and email.

    Custom Surveys

    Create your own branded customized surveys, with the results conveniently stored in your dashboard. Access it at anytime or simply export the data into Excel spreadsheets to give your business the priceless data that your competitors lack.

    Social Monitoring

    ListenPort's unique social monitoring feed now lets you see every single post, tweet, mention or Yelp review in one single place. View all the happenings in one conveniently streamlined page on your dashboard, engage in real time with your fans, respond to both positive or negative posts about your business the moment it is posted, and never miss an opportunity to respond or thank your audience when it counts the most.

    Proactive Texting

    Nothing comes close to having a person of authority listen and attend to a customer's feedback or opinions. Now, making that valuable feedback trickle in need not be an uphill task. Simply use the specially selected ListenPort SMS number or email address given to your business to start sending messages to your customers. Watch the feedback that is vital to your business pour in while your managers control and monitor the flow from the easy to use cloud based dashboard.

Essential information

  • Customer Feedback: Gather feedback, reviews, and questions from you customers instantly and privately via SMS and email.
  • Custom Surveys: Create your own branded customized surveys, with the results conveniently stored in your dashboard. Access it at anytime or simply export the data into Excel spreadsheets to give your business the priceless data that your competitors lack.
  • Social Monitoring: ListenPort's unique social monitoring feed now lets you see every single post, tweet, mention or Yelp review in one single place. View all the happenings in one conveniently streamlined page on your dashboard, engage in real time with your fans, respond to both positive or negative posts about your business the moment it is posted, and never miss an opportunity to respond or thank your audience when it counts the most.
  • Proactive Texting: Nothing comes close to having a person of authority listen and attend to a customer's feedback or opinions. Now, making that valuable feedback trickle in need not be an uphill task. Simply use the specially selected ListenPort SMS number or email address given to your business to start sending messages to your customers. Watch the feedback that is vital to your business pour in while your managers control and monitor the flow from the easy to use cloud based dashboard.
  • Microsites: Get an additional online presence with your custom ListenPort microsite. Display your business information, gather feedback, and display your public feedback and reviews.
  • Custom Widgets: Use your custom widgets to gather feedback on your own websites or display you public feedback collected through ListenPort.
Engage with your customers via SMS and solve their issues quickly, while managing your online reputation and scoring more great reviews for your business.

Company information

ListenPort

Provided by CriticMania

ListenPort