Get to the ‘why’ with Cognos Analytics

AI-infused advanced pattern detection helps you find answers others can’t

Try the all-new Cognos Analytics at no charge →

Explore product trials and offers

See current deals →

See current deals →

Find products and services in the IBM Marketplace

Search Marketplace

    See more products →

    Better journeys, smoother landings with IBM Cloud

    Let’s put smart to work for retail and consumer products

    Take the lead in all areas — from rethinking your space to recruiting brand advocates

    Find partners who can help you grow strong and save big →

    How can we help?

    Support portal →

    Support portal →

    Get help today for the IBM services and software you own →

    IBM Knowledge Center →

    IBM Knowledge Center →

    Find answers quickly in official IBM product documentation →

    IBM Developer →

    IBM Developer →

    Explore technical topics, find trial software and join the community →

    IBM Training and Skills →

    IBM Training and Skills →

    Start your learning journey, build expertise and get recognized →

    Case study: Customer experience in the AI age

    Case study: Customer experience in the AI age

    FaceMe offers customer satisfaction with a digital smile

    Statistics show that engaged, personalized service makes people happy: an empathetic head nod, the knowing look or a quick response to a simple question. It’s what consumers want from their interactions, even when talking to digital humans.

    FaceMe, a conversational AI platform, uses Watson and IBM Cloud to scale CPU computing needs, minimize latency and accelerate contextual response times. Real talk in real time that’s emotionally rich and memorable — with a digital face you can trust.

    Read the complete story →

    Explore AI with Watson →