Achieving goals begins with understanding objectives

Achieving goals begins with understanding objectives

Watson Health Consulting Services works with your board of directors to establish effective governance. We determine standard work, create an effective infrastructure and ensure the right people are in place. Board objectives are realigned to support the organization's strategy, identity, mission, values, and goals, improving outcomes. Expectations are set and board members learn and embrace their roles in driving the cultural and operational outcomes, and financial transformation. This top-down engagement helps achieve the future value proposition.

Your leadership team gets the support they need

Our consultants will provide the support and guidance needed to develop a high-performing leadership team. With a strong board inspiring an engaged C-suite, and a well-defined strategy deployed by empowered personnel, your organization can deliver breakthrough patient care and quality together with strong operational and financial performance.

Your leadership team gets the support they need

Leadership

Leaders must develop and deploy strategies, motivate and communicate with employees, and ultimately drive the organization to new levels of performance improvement. With this guidance, your leadership can more confidently move the organization in the right direction.

Effective governance

We work to establish an empowered board. With strong board governance in place, we help the C-suite and other key stakeholders assess the health of the organization and lay the groundwork for strategy deployment, fostering continuous improvement at various levels.

Enabling strategy deployment

Watson Health Consulting Services helps you move toward strategy deployment to create a framework that drives the planning, focus and alignment of the business. Strategy deployment is designed to help organizations respond to the volatile healthcare market, while still achieving their vision.

Providing clarity to transform organizations

We deliver deep transformation experience to help healthcare organizations align leadership. Implementing a well-defined strategy deployed by invested personnel, so that your organization can deliver breakthrough patient care and strong operational and financial performance.

Navigating change through organizational capacity

Navigating change through organizational capacity

Remaining cost efficient while improving on quality and satisfaction metrics is difficult while adapting to changes related to health reform and reimbursement shifts.

Assessing the Readiness of Health and Care Systems for Population Health Management

Johnston Memorial Hospital

Building organizational capacity to navigate change

Mountain States Health Alliance (MSHA), a large integrated health system primarily serving Eastern Tennessee and Southwestern Virginia, wanted to the ability to adapt to changes. The second-largest hospital in the system Johnston Memorial Hospital, this community hospital moved to a newly built facility soon after the health system began this journey. They desired flexibility amid health reform and reimbursement shifts—flexibility that would allow them to remain cost efficient and improve on their quality and satisfaction metrics. Adopting Lean culture and tools, the facility was able to accomplish many clinical and financial improvements.

Benefits

Mortality due to sepsis

Decreased from 17 to 6 percent

Emergency Department wait times

Decreased from approximately 37 minutes to 15 minutes

Market share

Improved from 34 to 47.7 percent

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