Feature spotlights

Care management workflows

Supports multiple initiatives at scale, including care transitions, palliative care, complex case management, chronic disease management and social program management.

Connecting to community service providers

Coordinate support from agency and community service providers to deliver a cohesive support solution for each client. Collaborate on program availability, track referrals and measure outcomes.

Health summary

Presents a configurable comprehensive holistic summary using structured and unstructured information available from across the organization's systems. Includes care plan activity, notes, problems, unemployment, housing insecurity, barriers, allergies, medication, laboratory results and more.

Interoperability with IBM Watson Health solutions

Works with IBM Health and Human Services Connect360 to integrate social programs, clinical and other related data from multiple sources to enable a holistic person-centered approach to population health management.

Note summarization

Uses natural language processing to mine free text notes for key concepts, helping care managers quickly access information that is most relevant to their next interaction.

Intuitive user interface

Provides role-based access to the system for care managers, care team members, supervisors and administrators putting the key information for their job duties up front.Uses responsive web design to support tablets and smartphones, as well as PCs. Engaging web-browser based patient portal allows end users to see and track their individual care.

Structured and configurable programs

Ability to configure actions to achieve the goals of the care team. Enables holistic care management using one care plan to manage an individual's physical, social and behavioral health needs.

Watson Health Cloud

Built on the Watson Health Cloud as a HIPAA-enabled SaaS offering, so every customer is always on the current version of the software.