Customer service and CRM

Customer experience

Deliver the best possible brand experience by managing and improving every touchpoint with the customer

33 results

Watson Assistant

Quickly build and deploy chatbots and virtual agents across a variety of channels including mobile devices, messaging platforms and robots

IBM Watson Customer Experience Analytics

Watson Customer Experience Analytics gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.

IBM Tealeaf

IBM Tealeaf offers customer experience analytics that help businesses optimize customer experience on sites and apps through actionable, AI-powered insight.

IBM Customer Insight for Insurance

Build a robust policyholder insight model based on cognitive technologies and behavioral data to understand and retain customers.

IBM Technology Support Services for Microsoft Products

IBM Technology Support Services for Microsoft Products provides onsite and remote support services for Microsoft applications and operating systems

IBM Technology Support Services for VMware Products

IBM Technology Support Services for VMware Products provides highly skilled support for VMware operating systems for a reliable cloud infrastructure

Integrated Multivendor Support (IMS) for your Data Center

Integrated Multi Vendor Support (IMS) for your Data Center is turn-key technology support for your data center's non-IBM devices

IBM Technology Support Services for Networking and Security Capabilities

IBM Technology Support Services for Networking and Security Capabilities supports your networks regardless of the manufacturer and location

IBM Technology Support Services for F5 Products

IBM Technology Support Services for F5 Products provide you a single point of contact for multivendor network support

IBM System Storage Hardware and Software Support Services

IBM System Storage Hardware and Software Support Services streamlines technical support with global specialists, vast resources and advanced tools from IBM

IBM Edge Delivery Services

IBM Edge Delivery Services improves web-based application availability and scalability and provides a secure globally distributed network of servers.

IBM Power Systems Hardware and Software Support Services

IBM Power Systems Hardware and Software Support Services help reduce downtime and optimize performance with integrated hardware and software support services

IBM MetroPulse

MetroPulse analyzes enterprise and external data to recommend changes to assortment plans and asset allocations and makes driver based, local demand forecasts.

IBM Technology Support Services for Riverbed Products

IBM Technology Support Services for Riverbed Products helps to optimize traffic on your WAN, reduce bandwidth costs and improve access to remote applications

IBM Technology Support Services - Total Solution Support for SAP HANA on Power Systems

IBM Technology Support Services - Total Solution Support for SAP HANA on Power Systems simplifies management and improves uptime with single source support

IBM Customer Insight for Banking

Enables banks to generate better insight into customer needs through cognitive analytics.

IBM Technology Support Services for Juniper Products

IBM Technology Support Services for Juniper Products provides a highly skilled support team to keep your Juniper systems up and running

IBM Technology Support Services for Cisco Products

IBM Technology Support Services for Cisco Products provides software updates or releases, interactive consulting and more for your Cisco products

Watson Health Solution for Universal Access

Transform the experience of engaging with government by providing personalized, citizen-centric digital services that connect people to services that help them reach their socio-economic potential.

IBM Technology Support Services - Cloud Data Center Support Services

IBM Cloud Data Center Support Services help you achieve high IT availability through predictive maintenance and virtualized and cloud infrastructure
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