Feature spotlights

Dedicated Support Engineers

Support Engineers will be assigned to monitor your PMR activity with an understanding of your specific event taking place during that 24-hour period and will be ready to promptly respond to critical PMRs.

Expedited Support

Minimize disruptions during a critical time and obtain an expedited response by dedicated Support Engineers who will monitor your PMR activity during your scheduled 24-hour period.

Key Skills

Assigned Support Engineers will have the necessary skills for the activity taking place, minimizing downtime and helping with the success for your business solution.

Minimize Downtime

The combination of monitoring your activity and having access to Support Engineers with IBM MQ knowledge and skill set will put you in the position to succeed at any challenge you face.