Frequently asked questions

Get answers to the most commonly asked questions about this product.

Yes. IBM Business Process Manager on Cloud has the full capabilities of IBM Business Process Manager on premises that are compatible with: IBM Business Process Manager Express, IBM Business Process Manager Standard and IBM Business Process Manager Advanced. The process assets are portable.

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Yes. With artifact migration, you can move the Process Application components and assets from on-premises to cloud or vice versa. With in-flight process instances and data, migration is supported on a case-by-case basis and must be completed by an IBM Services professional.

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A user is anyone with access to the IBM Business Process Manager on Cloud service—concurrent or authorized users. This includes authors or designers, testers, administrators and end users. Users in your account are tracked on the Admin tab of the portal.

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Yes. IBM Business Process Manager on Cloud uses Security Assertion Markup Language (SAML) 2.0 to support single sign-on with other systems, and provides a REST application programming interface to a Provision User.

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Regular email support hours of operation are provided from 8:00 AM to 5:00 PM Eastern Standard Time, US, Monday through Friday (excluding holidays). You can submit questions or issues to the following email address to get support: supportbpmoncloud@us.ibm.com.

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