What it can do for your business

IBM MobileFirst for iOS Network Tech is designed to help technicians better manage their work in the field so they can more efficiently and effectively maintain and service their internal network infrastructure ─ such as cell towers and central exchanges. The Network Tech app uses mobile technology and devices to give technicians relevant site and service history information, and access company descriptions and geographic data stores about the telecom’s logical and physical network infrastructure. The app also helps improve the field technician's ability to handle maintenance and service events to prevent issues that result in outages.

Empower technicians to manage their work

Use collaboration tools, including FaceTime and chat, to give technicians a clear understanding of the work to be done and in-context assistance in the field.

Access site and service information

View information about site or asset service history and use OSS network analytics to gauge equipment performance or other issues using mobile devices.

Streamline requests for service

Employ mobile test tools to link work orders with testing in the field, take advantage of push notifications, enable remote access to experts, and use images and video to document key information.

Take advantage of our great service plan

The MobileFirst for iOS service plan offers 24/7 phone support from Apple and next-business-day on-site service from IBM. Flexible procurement helps you go from purchase to deployment quickly.

Four good reasons to use Network Tech

  • Give techs the ability to manage their work in the field
  • Leverage historical site and asset service data
  • Solve maintenance issues in the field
  • Take advantage of our great service plan