Detect sophisticated misconduct by analyzing wide array of data sources, including email, chat, social media and voice transcripts
Instantly drill-down into the evidence and reasoning behind an alert to make a quick and accurate decision.
Know your employees better and proactively monitor them for non-compliance by aggregating and analyzing behavioral data.
Reduce false positives and prioritize alerts using sophisticated, pre-built models to better understand sentiment and higher risk employees.
Capture, aggregate, and triage communication data across email, chat and social media to establish an in-depth view of potential violations.
Analyze and monitor employee-customer interactions to unearth systemic violations and emerging causes of complaints for root cause analysis.
Unlock insight from voice transcripts from call centers and complaints departments to accelerate identification of suspicious intent.