The app allows customers to quickly scan barcodes and view additional product details, see all sizes or colors, and view suggested items based on the selection. The touch screen enables customers to view detailed product descriptions and search the expanded product catalogue. The app allows customers to find the right item in-the-moment instead of leaving the store without purchasing.
Use analytics to your advantage
Express Assist compiles in-depth information about customers through a detailed customer profile. The app generates product recommendations based on this profile. Further, the app connects product information to style and sales data to make additional personalized recommendations. This combines to make the customer experience very compelling.
Empower sales associates to provide stellar service
The app allows associates to strengthen the connection of customers to the brand. Knowing what the customer needs and being able to provide it and offer personalized recommendations drives a positive experience for both the customer and the associate. Customers are delighted by the app’s ability to deliver real-time visibility to inventory, recommendations and options for receiving items on demand to their location in-store.
The app is backed by a great service plan
Through its service plan, IBM and Apple have teamed up to provide you with the most comprehensive support available. It includes 24/7 phone support from Apple and next-business-day on-site service from IBM. Whether buying or leasing devices, the IBM flexible procurement model enables you to go from procurement to deployment quickly. You can also manage all your iOS devices from a single portal and effortlessly apply security policies that ensure data protection on every device.