How do you hold the media accountable?
Establishing a blockchain solution provides transparency, efficiency, speed and security. See how IBM Blockchain technology can work for media and entertainment.
Advertisers expect to lose USD 44 billion to ad fraud by 2022.*
Solution areas
Discover call center solutions
Increase caller satisfaction with customer intelligence and insights to enhance your contact center.
Deliver personalized experiences
Learn how AI and advanced analytics can help you optimize customer experiences in real time.
Drive network transformation
Explore how leveraging both AI and automation can modernize and virtualize your network.
Who we work with
Vodafone
Vodafone’s AI chatbot, TOBi, improves customer satisfaction by understanding and solving customer needs more than 90% of the time.
Nextel Telecomunicações Ltda
Nextel takes network operations from reactive to proactive to predictive with cognitive technology and AI-driven insights from IBM.
Expert insights
To stay competitive, TELUS wanted to bring new services, faster speeds, and improved reliability to customers. IBM Telecommunications VP and CTO Craig Ferrell discusses how IBM is helping the service provider transform its network in Canada.
IBM Technology
Reinvent your telecommunications, media and entertainment business with agile, scalable networks and platforms to deliver new and innovative services, improve customer experience, and gain efficiency.
Cloud
Rely on the IBM Cloud™ to securely deliver your services and content, generate new sources of revenue, and transform customer relationships.
Artificial intelligence
Harness the power of IBM Watson® to make faster, more informed decisions about customer engagement and business operations.
Data
Use data and analytics to improve the customer experience through personalization across all channels and services in real time.
Blockchain
Apply blockchain solutions to digitally transform your business with streamlined internal processes and increased transparency, generating new revenue sources.
Trends and news
Keep your creativity confidential
Cloud providers may be using your data to gain competitive insights. IBM Cloud is private and secure.
Transparency in advertising is here
Blockchain improves digital advertising supply chains with clarity and reconciliation.
Global Industry Agenda
How can telecommunications industry leaders seize opportunities today to win tomorrow?
Learn more
Discover the IBM solutions to help you transform your Telecommunications, Media and Entertainment business. Speak with an IBM representative today.
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