Digital transformation in social services

Renew the focus on constituents and outcomes, enabled by automated citizen responses and the innovative use of high-value analytics and processes.


Social Program Management

Deploy programs rapidly and aid caseworkers with AI-powered insights to help manage clients’ needs.

A single view of the citizen

A 360-degree view of each citizen helps agencies provide solutions to support residents over the long-term.

The future of social work

Intelligent automation transforms social program delivery with compliance and established processes.

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Capture a full picture of client needs

A complete view helps case workers deliver services that improve lives and communities.

IBM Health and Human Services Connect 360

An integrated picture of services received helps improve outcomes and reduce costs and risks.

IBM Watson Health for government

Deliver human-centric care through data insights to improve lives.

Meeting citizens’ needs

Transforming how social service organizations deliver services.

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Learn more

Discover how IBM solutions provide a complete view of citizens and social programs to help improve outcomes.