What is the platform?

The IBM Automation Platform for Digital Business is an integrated platform of five automation capabilities that help business people drive virtually all types of automation projects at speed and scale. You can automate repetitive human tasks, content management, process workflows, data capture and business decisions with the platform’s flexible, integrated capabilities.

The ‘No-Hype’ Buyer’s Guide

Understand the pros and cons of RPA, whether RPA or RPA+ is best for you, how to find the right software provider and more.

What would you like to automate?

The platform capabilities purposefully address five key areas that exist in every organization and where automation provides clear benefits.

Tasks – Use bots to automate human tasks

Record and automate repetitive human tasks to automate mundane work, eliminate copy-and-paste and data entry errors, and free employee time to do higher-value work.

Content – Share and manage enterprise content

Provide highly secure and compliant management of most types of content, support instant access to content, connect content to digital business applications and help assure governance and compliance.

Workflow – Design and manage end-to-end workflows

Model, automate, change, monitor, and optimize core business processes to improve consistency across tasks and processes, increase productivity, and increase straight-through processing.

Capture – Capture and extract data from content

Digitize business documents while extracting, storing and understanding important data to help reduce or eliminate manual entry and errors, increase efficiency and productivity, and automate gaining insights from unstructured data.

Decisions – Automate decisions with business rules

Capture, automate and manage business rules to encourage rapid adaptation to change, increase the consistency and auditability of decisions, and detect problem situations in real time.

Blueworks Live™

Discover, map and document your processes with this easy-to-use, cloud-based business process modeling tool. It is easy to use and accessible anywhere through a web browser.

Why choose the IBM Automation Platform for Digital Business?

In addition to the ability to automate virtually all types of work across the enterprise—from highly repetitive and administrative to more personalized, expert-level work—IBM’s automation platform provides other special features and benefits:


Among the special features and benefits, the capabilities are deeply integrated so you can get more value when you use multiple pieces.

Consistent user experience and operational insights

Unlike point solutions, you get a common, consistent user experience across operations, reusable skills and assets that users can share between capabilities, and platform services that drive analytics and operational insights.

The ability to start and buy solutions more easily

You can start small with one capability, then mix and match capabilities as business needs evolve.

Request a digital business automation consultation

Use this 30-minute session to support your automation software solution research. While the conversation will be tailored to your company and specific needs, some frequently discussed topics include:

  • Where do want to be in your business automation journey?
  • How can you implement the IBM platform, from small task automation projects (including RPA) to enterprisewide platform adoption?
  • What lessons has IBM learned from hundreds of business automation deployments

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