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February 12th - 15th | San Francisco

Elevate your career. Improve your business. Expand your network.

February 12th - 15th | San Francisco

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IBM UK Blog

The Rise of Virtual Assistants: A lesson on scale and bias

The Rise of Virtual Assistants: A lesson on scale and bias

By Dan Bailey

Virtual assistants have become one of the most visible of AI tools, and the momentum shows no sign of slowing. By 2020, Gartner believes 25% of all businesses will use the tools—up from just 2% in 2017.

From hype to help – Making AI real for supply chain professionals

By Roger Needham

The obvious question is: what’s in it for me and my bottom-line performance? Supply chain professionals need to understand how AI will reduce costs and/or increase revenues.

How to be a conversational bank – Seven steps to smarter customer service

By Michael Conway

Technology is already enabling conversational banking. Platforms such as IBM Watson have made it relatively easy to run virtual assistant proof-of-concepts and build conversational flows.