The travel and transportation industry transforms with innovation

The Travel and Transportation industry is reeling from the impacts of the COVID-19 crisis. While crisis management is not yet a concern of the past, the gradual restart of travel and transportation means that organizations need to start planning for recovery in order to ensure long-term viability.

Navigating today’s new normal needs to include strategies that encompass restoring customers’ trust, creating agility in operations and demand forecasting and rapidly innovating for success. In 2018 and 2019, IBM was recognized as the World’s Leading AI Travel Technology Provider and in 2020, as the World’s Leading Airport Travel Technology Provider.¹ Industry leaders can tap into IBM’s expertise and our award-winning platforms that are built on new technologies including artificial intelligence, hybrid cloud and mobile capabilities to accelerate recovery and succeed in a post-COVID world.