The next level of retail store operations

Agile, flexible retail store operations, profitable business models and empowered employees are top priorities for retail and consumer goods companies in the new normal. With hybrid cloud, retailers can increase their agility and performance by removing complexity and accelerating new capabilities. Lower cost operating models and increased operational efficiency will become competitive differentiators for the retail industry and manufacturers alike.

Retail store operations case studies

Future Group

Reduces carbon footprint through energy consumption optimization fueled by an IBM® Watson™ IoT solution.

Eileen Fisher

Delivers consistent, high-quality customer experiences with omnichannel order management.

City Furniture

Increases in-store sales with mobile apps that make shopping in a physical store as easy as online shopping

Retail store operations solutions

Innovate and transform your store

Differentiate your store experience with an open, agile platform built on the IBM Store Cloud.

Enhance retail store operations

Meet the demand for streamlined functionality to reduce cost and complexity and extend new value to the business. 

Orchestrate for agility and performance

Leverage open architecture to remove complexity and accelerate new capabilities in retail management.


Build your dream store

Improve store performance with innovative user experiences that help increase customer satisfaction.

IBM Services and SAP S/4HANA

Improve supply chain management in real time.

SAP on Hybrid Cloud

Drive new capabilities including inventory management, pricing and store management in a secure, open environment.

Explore dynamic IBM retail store operations solutions to boost profitability, ecommerce and store performance. See if your store is ready for a digital transformation.