Industries

Agriculture

Agriculture

In 30 years, the world’s population is estimated to grow ahead of what our food supply can support.

IBM Watson IoT analyzes a variety of data like temperature, soil pH and other agricultural and environmental factors to give farmers insights that can help them make better decisions — and harvest greater yields.

Aviation

Aviation

The aviation industry is working with IBM to put decades of maintenance insight at the fingertips of employees.

Using Watson technology to cross-analyze various data — including previous problems and successful solutions — maintenance personnel can help diagnose problems faster and with more confidence, creating smoother flights.

Automotive

Automotive

The age of the intelligent vehicle is here. It's now possible for automakers to create immersive, connected experiences for drivers and passengers.

For example, autonomous vehicles combine Watson technologies—such as natural spoken language with location and weather data collected by IoT sensors—to get passengers safely to their desired destinations, provide recommendations for places to visit and answer questions about their surroundings.

Banking

Banking

Customers demand the choice of how, when and where they do their banking. To keep up, banks need to improve the customer experience with faster service, reduced wait times and first-time problem resolution.

An AI-based virtual assistant — built with Watson — is helping to change the game in call center innovation.

Utilities

Utilities

Most industries are disrupted by people. Energy, Environment, and Utilities is disrupted by forces of nature.

This industry is working with IBM to use weather and other data to better help anticipate natural occurrences before they happen, and to identify strategies to mitigate damage and avoid blackouts.

We cannot control the weather, but we can work to harness it.

Environment

Environment

Rampant poaching in South Africa is threatening the extinction of rhinoceroses.

In response, rangers are putting IBM Watson IoT sensors on zebras and impalas — who run when threats are near — to help locate and capture poachers.

Freight and logistics

Freight and logistics

Consumers expect fast delivery, but paper-based processes burden the shipping industry. Removing these inefficient practices can help make the supply chain faster, more trustworthy and more efficient while supporting security.

IBM is working with transportation companies to use blockchain solutions that give greater visibility into millions of container journeys each year while accelerating the shipping process by eliminating paper documents.

Government

Government

Government leaders are under increasing pressure to digitally transform their organizations. Citizens want the same convenience and personalization from government services as from the on-demand economy. And elected officials demand operational efficiency, transparency, and protection against growing physical and cyber threats.

Technologies—including IoT, AI, blockchain, and advanced analytics—can modernize and transform the current way of working, and deliver citizen satisfaction.

Healthcare

Healthcare

Developing a single medication can take over 10 years and only 1 in 10,000 medicines makes it to market. Today, scientists are working with Watson for Drug Discovery to accelerate their research and find new ways to develop medicines. Watson for Drug Discovery analyzes massive amounts of data to make unforeseen connections.

Insurance

Insurance

Insurance companies must embrace innovation to stay ahead of increasing competition from both traditional providers and emerging insurtechs.

IBM Insurance uses blockchain, AI and platform solutions to help insurers drive profits by engaging new markets while managing costs. Developed in collaboration with a leading insurance provider, the IBM Insurance Platform can help bring insurance technology into the future with platform economics and partner ecosystems.

Manufacturing

Manufacturing

The smallest disruptions can cause significant downtime and delays in manufacturing, leading to lost customers and big cuts into profit margins. All types of manufacturers can improve each step of their process with IBM technologies.

For example, Watson AI triggers alerts when weather patterns threaten delivery of raw materials, and IoT sensors and analytics predict equipment failures before they occur. With such insights, manufacturers can make adjustments to keep production lines running.

Oil and gas

Oil and gas

Oil and data are two of the world’s most valuable resources and their futures are intertwined.

Oil and gas companies are working with IBM to build and train Watson solutions to better understand the complex systems and equipment used in exploration and production. These AI solutions use data from IoT sensors, millions of files, decision logs and evaluations from around the world to help engineers make better operational decisions and avoid equipment problems.

Retail

Retail

To remain competitive, retailers are looking to improve in all areas, from the store floor to the back office. Retail and consumer products companies are working with IBM to personalize customer interactions, understand the neighborhoods they serve, create dynamic store experiences and empower their store associates. But no matter the innovation, the customer remains at the center of it all.

Telecom and media

Telecom and media

Best-in-class care is the future of entertainment.

Event companies are working with IBM to use AI, IoT and cloud to develop the next generation of live experiences. Fans around the world will benefit from chatbots that can create a more personalized experience, and businesses can use hyperlocal data to better prepare for the effects that weather will have on events.

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