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Mobilizing the utility workforce


How mobile technology and analytics will transform work

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Sparking a mobile transformation Mobile technologies have become imperative for utilities. In conjunction with analytics, mobile technologies help promote operational efficiency, increased productivity, enhanced safety and expanded service delivery alternatives. To fully realize these benefits, utilities will need to embrace the technology. By redesigning work processes and activities from a “mobile first” perspective, the industry will be positioned to aggressively innovate and evolve with rapidly changing energy markets.

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How can IBM help you?

Utilities can reduce operating expenses 20%, while lowering environmental impact and increasing customer satisfaction.

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Meet the authors:

James Strapp

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, Global Industry Leader for Energy & Utilities,;
Glen Garner

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, Senior Managing Consultant,;
Anthony Marshall, Senior Research Director, IBM Institute for Business Value

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