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The next-generation platform for banks

Securing superior customer experience for the digital age

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The financial crisis of 2008, along with relentless competitive and cost pressures, have forced innovative ways of making the banking experience more compelling for customers. With so much attention on payments, analytics and security, among other things, the systems on which they run are rarely seen as interesting or “cool.”

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How can IBM help you?

Create a superior customer experience, build agile core banking systems, offer innovative payment services and optimize enterprise risk management.

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The bank becomes a platform. Explore new integrated business models that weave financial services into customers’ daily lives.

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Meet the authors:

Likhit Wagle

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, Global Industry General Manager, Banking & Financial Markets; Industry Academy Member;
Chae H. An

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, Vice President and Chief Technical Officer, IBM Financial Services Sector;
Nicholas Drury, Global Banking and Financial Markets Leader, IBM Institute for Business Value

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