Friend or foe?

Insurtechs and the global insurance industry

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The global insurance industry is at a watershed moment. Insurance leaders have witnessed the growing impact of fintechs – financial technology startups – on traditional banking and heavy investment in insurance technology (insurtechs). They are consequently attempting to identify the best approach to working with these potentially threatening technology innovators. Insurers are galvanizing themselves just in time. This executive report, based on a survey of insurers, insurtechs and venture capitalists, outlines causes, consequences and a path forward for insurers to successfully embrace an insurtech-infused future.

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Meet the authors

Mark McLaughlin, IBM Global Insurance Director, IBM Global Markets, Financial Services

Stefan Riedel, Vice President, Insurance and Insurance Solutions Europe

Christian Bieck, Global Insurance Leader, IBM Institute for Business Value

Lynn Kesterson-Townes, Global Cloud & Quantum Leader, IBM Institute for Business Value, Global Business Services

Anthony Marshall, Senior Research Director, IBM Institute for Business Value

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