The artificial intelligence effect on industrial products

Profiting from an abundance of data

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Standing out in business-to-business customer engagement

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Executive overview

Authors: Manish Chawla

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, Global Industry General Manager for Industrial Products,
José R Favilla

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, Worldwide Director for Industrial Products,
Jayant Kalagnanam

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, Distinguished Research Staff Member, IBM Research,
Spencer Lin

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, Global Chemicals and Petroleum, Industrial Products and Global CFO Lead, IBM Institute for Business Value

How to unlock hidden insights The industrial products industry is awash with data. Instrumentation, sensors, machinery, automation systems, production and operation, maintenance records, and health and safety applications collectively produce a constant flow of data. Industrial products enterprises need technology that supports the vertical delivery of insightful data throughout the organization, both to meet consumer needs and to aim for continuous process improvement. To address operating and market concerns – and deliver on the promise of Industry 4.0 – a small group of financial outperformers is using artificial intelligence (AI)/cognitive to do things differently. Here, they share their AI successes.


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