HomeArtificial Intelligence (AI)

Chatbots worth talking to


How cognitive solutions can accelerate human resources reinvention

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Digital forces are reshaping how enterprises connect with their employees. Competitive market dynamics are driving significant changes in how human resources (HR) organizations attract, develop and support talent. Chatbots can be an integral aspect of the new digital HR experience with user-centric design that builds a motivated and high-performing workforce.


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Meet the authors

Eric Bokelberg

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, Talent & Engagement, IBM Global Business Services


Jon Lester

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, Human Resources, IBM CHQ


Tina Marron-Partridge

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, Global Leader, Talent & Engagement, IBM Global Business Services


Nicholas Thompson

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, Talent & Engagement, IBM Global Business Services



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