Can the Millennial generation rescue government?

Leveraging digital natives in your transformation efforts

Download PDF Report

Download PDF report

You might also like:


Agility, skills and cybersecurity

Read Next


Executive overview

Authors: Beth Bell

Connect with author:


, Vice President, Canadian Public Sector,
Nicole Summers

Connect with author:


, Western Canada Leader

Despite efforts to transform services through technology, government organizations are trailing behind the private sector in the digital revolution. Yet today’s citizens expect government to provide the same conveniences they experience as consumers – including information and services when, where and how they want them. To help close the gap, we suggest government leaders engage Millennial employees in their transformation efforts. As digital natives, Millennials offer the skills and perspectives that can help reimagine government for the digital era.


How can IBM help you?

IBM can help governments transform citizen services with powerful technology.

Build a smarter organization with IBM Services


Related reports
Learn how public and private sector leaders can work together to foster national and regional economic competitiveness in an era of uncertainty.
More than 400 Japanese executives share insights on how business, education and government leaders can work together to build and deepen the talent pool.
Our 2018 annual report shows that an increasingly data-driven economy is transforming global value chains and driving participation of different geographies.
As workplace skills become a key business differentiator, Chinese leaders have an opportunity to redefine business and industry.