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Designing employee experience


How a unifying approach can enhance engagement and productivity

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Winning employees’ hearts and minds Much as designing customer experience has dominated the thinking of companies competing in today’s digital environment, organizations are now reexamining the employee experience. Recognizing the impact experience has on employee engagement and productivity, companies are taking a more comprehensive view of how to influence it. Our research shows that employee experience is an important and complex issue, requiring companies to evaluate the close connection between employees’ physical, social and cultural environments, as well as the tools and relationships they need to get work done on a daily basis.


How can IBM help you?

To identify employees with the highest aptitude for future first-line manager roles and nurture a new generation of managers, IBM has launched an engaging, multi-method assessment suite powered with IBM® Kenexa® Talent Assessments solutions. This new assessment process offers managers deep insights into the competencies and behavioral traits of leadership candidates—helping them reduce bias, close identified gaps, and promote applicants with the best fit.

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Meet the Authors:

Meredith Singer

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, Associate Partner, Global Talent & Change Center of Competence,
Janet Mertens

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, Global HR Research Leader, IBM Institute for Business Value,
Maria-Paz Barrientos

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, Vice President and Partner

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