Extending expertise

How cognitive computing is transforming HR and the employee experience

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Executive overview

Authors: Eric Bokelberg

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, Associate Partner,
Dr. Nigel Guenole

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, Executive Consultant,
Dr. Sheri Feinzig

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, Director

Sharpening HR services with cognitive capabilities Addressing complexity on behalf of employees is fast becoming the new work of human resources. This new priority is driven in large part by the growing need for a workforce that can readily adapt to an ever-evolving environment. Cognitive solutions can help HR professionals in their endeavors to create more efficient ways to interact with employees, provide easy access to insights from vast amounts of data, and deliver information tailored to the needs of the individual. Our recent research reveals key areas where cognitive capabilities can be leveraged in the new HR era.


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