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Augmented intelligence in banking

The client at the heart of transformation

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Systems that learn

The Fourth Industrial Revolution, in which augmented human intelligence creates a confluence of the physical, digital and biological realms, is underway. We are now living through the “end of code,” moving from a coding world to a learning world. In the coding world, the aim was to understand what businesses wanted to do and produce programs that executed those requests. The learning world is characterized by systems that have three essential elements: knowledge, skills and experience.

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How can IBM help you?

Create a superior customer experience, build agile core banking systems, offer innovative payment services and optimize enterprise risk management.

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The bank becomes a platform. Explore new integrated business models that weave financial services into customers’ daily lives.

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Meet the authors:

Jean-Philippe Desbiolles

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, Vice President of Cognitive Solutions - France, IBM Global Business Services;
Alexandra Ruez

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, Associate Partner, Watson, Cognitive and Analytics Leader, IBM Global Business Services;
Nicholas Drury, Global Banking and Financial Markets Leader, IBM Institute for Business Value

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