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How a blockchain distributed ledger can build trust and value exchange

Our research, "Fast Forward: Rethinking enterprises, ecosystems and economies with blockchains," explores how blockchain technology has the potential to alleviate inefficiencies across industries.
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The long history of human progress has been a steady march against friction. From the introduction of money to replace barter and the gradual replacement of wax seals by digital signatures, we have seen steady progress facilitated by digital innovations.

The internet primed friction for a free-fall. Since then, some frictions fell while others rose. The friction of imperfect information, for example, took on added importance in an era that promotes transparency by business partners and consumers alike. New frictions like cybercrime threaten to cripple even the most successful organization.

Today, three types of frictions predominate: information, interaction and innovation. In varying degrees to different industries, they’re a drag on efficiency. A distributed ledger for business networks based on blockchain technology has the potential to eliminate these frictions.

The first system of record for business was a ledger captured on a clay tablet. Centuries later, the double-entry ledger helped promote modern finance. Since then, ledgers have been digitized but otherwise changed little, capturing only a snapshot of a transaction at a moment in time. They reflect only the information held by a single organization. Once a transaction has taken place, an asset is off one ledger and on to somebody else’s.

Distributed ledgers like blockchains are shared and write business transactions to an unbreakable chain that is a permanent record, viewable by the parties in a transaction. Blockchains shift the lens from information held by an individual owner to the cross-entity history of an asset or transaction. Our research, “Fast forward: Rethinking enterprises, ecosystems and economies with blockchains,” shows that once that happens, five attributes that are fundamental to blockchains have the potential to vaporize the frictions that hold us back today.

Our analysis of the impact of blockchains across the enterprise, ecosystems and economies shows that frictions can be greatly reduced or even eliminated. The result, we believe, will be a new economic equation for organizations, trust and value exchange.

The enterprise, once constrained by complexity, can scale with impunity. It can integrate vertically or laterally across a network or ecosystem, or both. It can be small and transact with super efficiency. It can be a coalition of individuals that come together briefly. Moreover, it can operate autonomously and as part of a self-governing, cognitive network.

Distributed ledgers can become the foundation of a robust system of trust, a decentralized platform for massive collaboration. With that, intermediaries will be shuttered. Assets that were once dormant can be exploited. Profit pools can shift and be redistributed. New services delivered on blockchain networks can accelerate access and liberate those that were once locked out of efficient value creation to fully participate in an all-in economy.

To better understand how blockchains could impact your organization, you may also read our industry-specific reports:


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Additional content

Meet the authors

Veena Pureswaran

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, Associate Partner and Global Research Leader for Quantum Computing, IBM Institute for Business Value


Peter J. Korsten

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, Partner and Vice President, Global Leader Thought Leadership and Eminence, IBM Consulting


Sarah Diamond

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, Global Managing Director, IBM Banking and Financial Markets


Brigid McDermott

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, General Manager, IBM Financial Services Industry Global Sales (WW)


Jim Brill

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, Director, Marketing and Communications, Financial Services Sector


Jerry Cuomo

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, VP, Blockchain Technology, IBM Industry Platform


Ramesh Gopinath

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, Vice President, Blockchain Solutions and Research


John McLean

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, CTO Europe and Vice President, Blockchain Technologies


Shanker Ramamurthy

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, Managing Partner, Global Banking & Financial Markets, IBM Consulting President IBM Industry Academy


James Wallis

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, Vice President, Global Payments Industry and Blockchain


Arvind Krishna, Senior Vice President, Cloud and Cognitive Software, IBM

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Originally published 01 December 2016