To thrive, electronics companies need to exploit the power of platforms, tech stacks, and rapid innovation.Download the full reportDownload the infographic
Electronics executives understand that technology is moving fast and that speed is accelerating the overall pace of change. While there’s an implicit understanding that electronics will be a dominant interaction point for users and technology for years to come, there’s a growing unease about how their role will evolve.
Electronics devices connect users and technology. However, interactions involving voice or gesture can upend that relationship. The service providers offering these voice and gesture features gain advantage in driving the experience and leveraging the data. Each device interaction–each time someone speaks to or interacts with a machine–is an opportunity to gather data and build knowledge. Electronics organizations need to take advantage of this data, turning it into insights that can drive new types of customer experiences and customer-centric business models.
The data economy and its associated platforms represent a bridge to increased value for electronics organizations. Success in this environment requires electronics companies to focus less on devices and more on solutions. Read the report to discover how the industry can move closer to the data and derive insights to design user-oriented, insightful interactions for customers. Specifically, learn how three strategic priorities can help electronics companies shift into the data economy and platforms that support it.
How can IBM help you?
IBM partners with electronics companies to create secure, connected, and data-rich user experiences that continuously deliver insight and advantage. We help build enterprises and devices that can understand, reason, and learn, bringing expertise in strategy, platforms, the Internet of Things (IoT), AI, blockchain, security, and enterprise resource planning (ERP). We define and design next-generation approaches and unique market plays across integrated and vertical high-performing platforms and ecosystems. We turn solutions, software, and data into fluid and forward-focused innovation engines for improved growth.
Download the "3 electronics industry strategies" infographic
Meet the Authors:Grant Bodley, Vice President and Partner, Electronics and High-Tech Industry Leader, IBM Global Business Services, Cristene Gonzalez-Wertz, Electronics Leader, IBM Institute for Business Value, Amy Slagle Swanson, Strategy, Digital Reinvention, Business Transformation Leader, and Senior Sales Executive, William Thomas, Electronics and High-Tech Industry Lead, Digital Strategy