Outthinking disruption in communications

The 2020 CSP in the cognitive era

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Executive overview

Authors: Bob Fox

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, Global Industry Leader - Telecommunications,
Rob van den Dam

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, Global Industry Leader - Telecommunications

Capitalizing on disruption It’s a whole new ball game for communications service providers as they navigate a shifting industry landscape. We believe the future is bright, however, for those that can outthink the disruption. By capitalizing on the very forces currently plaguing them, providers could create a world with revenue and margin growth in new addressable markets. The threats of today can be overcome through accelerated transformation to the digital service provider market and innovative partnerships, even with the digital invaders currently muddling the competitive arena.


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