Outthinking disruption in communications

The 2020 CSP in the cognitive era

Download the full report

Capitalizing on disruption It’s a whole new ball game for communications service providers as they navigate a shifting industry landscape. We believe the future is bright, however, for those that can outthink the disruption. By capitalizing on the very forces currently plaguing them, providers could create a world with revenue and margin growth in new addressable markets. The threats of today can be overcome through accelerated transformation to the digital service provider market and innovative partnerships, even with the digital invaders currently muddling the competitive arena.

Bookmark this report  

Meet the authors

Rob van den Dam, Global Industry Leader - Telecommunications

Bob Fox

Connect with author:

, Global Industry Leader - Telecommunications

You might also like

Learn how to set out on the path toward Digital Reinvention® and to engage with customers and partners to stay at the vanguard of digital advancements.


Learn how communication service providers can leverage blockchain technology to help optimize operations and develop new services.


Learn how media companies can secure new footholds in a changing strategic landscape and an altering industry hegemony caused by the emergence of digital disruptors.